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| Q. |
How does Milkriver.co.uk work ? |
| A. |
Milkriver.co.uk works like a newspaper. The owner of a vacation rental advertises their property on Milkriver.co.uk. If you are interested in the vacation rental you contact the owner directly. |
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| Q. |
How do I find out more about each property ? |
| A. |
Each vacation rental advertisement on Milkriver.co.uk give details of the owner and how to contact them. There is also a ' send an enquiry for this villa' email link on each advert. You can contact them and ask them any question you may have as they know about the specifics of their property, as they own them. |
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| Q. |
How do I make a booking ? |
| A. |
Each owner sets their own rental agreements but in general there are some common points for example a rental deposit is usually required to reserve the property. In addition, you will be asked to pay a refundable security deposit.
The rental agreement should set out the terms and conditions of the booking, arrival and departure dates and other important matters such as pet policy, cancelation policy and taking care of the vacation rental and its amenities. You should have a copy of the rental agreement before you make a reservation. It is important that you abide by the rental agreement to avoid any problems later. |
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| Q. |
What if I cancel my trip ? |
| A. |
There should be a clear cancellation policy on your rental agreement. Cancellations usually incur penalties. Milkriver.co.uk recommend appropriate travel insurance to safeguard your monies in the event of you cancelling your trip. |
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| Q. |
How do I get to the property ? |
| A. |
The owner will give you instructions as to the directions to the property, parking arrangements and arrangements for picking up the keys to the property. Make sure that you have the contact details of the local management agents before you set off on your holidays. |
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| Q. |
What if there is a problem with the rental property ? |
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Make sure that you contact the local management as soon as possible. In that way any problems can be resolved as quickly as possible. |
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| Q. |
What am I expected to do before I leave the rental property ? |
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Make sure that you follow the check out procedures which are detailed in the rental agreement and/or left by the management or owner in the rental. |
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